835 (ERN) FILES FROM MEDICARE
Have you stopped receiving your 835 ERN files from Medicare? Most of our clients are not experiencing this problem.

If you stopped receiving them, you may have neglected to complete the 5010 production transition agreement. We provided instructions in January and completion was required before July 1st.

If your files have stopped coming, you need to complete the form. CLICK HERE and complete the 5010 Production Transition form online. It can take 5 to 10 business days to process the form. Once it is processed, you will receive a confirmation email from NGS. There is nothing else to set up or do once confirmed and you should start receiving your 835 ERN files thereafter.

Also note that, if you submit to multiple Medicare contractors (i.e., NGS and GHI Medicare), you will need to complete the form once for each contractor.

If you need any assistance completing the form, please feel free to call our Support Services Center at (516) 466-1942, extension 2. We can help complete the form with you.